Terms and Conditions

Welcome to One World different times. We specialise in both unworn and pre-owned luxury watches. This page is to provide information about One World Different Times (OWDT) legal terms and conditions that apply to any contract between OWDT and yourself, the buyer or seller. It is important that you read and understand our terms and conditions. By ordering with OWDT you agree to be bound by these terms and conditions. If you do not understand please do not place an order and contact a member of our friendly and informed sales staff or customer service team.

BUYING FROM ONE WORLD DIFFERENT TIMES

  • Below you will find details on our terms and conditions regarding your journey with us, how we operate and how he handle different circumstances, to be as completely transparent as possible, leaving your mind at ease from when you send that first enquiry, to walking out of our office with your new timepiece.

SELLING YOUR ITEMS THROUGH ONE WORLD DIFFERENT TIMES

  • Selling through us and selling to us are two completely different process’s. Selling your items through us will allow you to gain the best price possible, this is achieved through us sourcing the right client for your watch using all of our platforms, from our website and social medias to our extensive network of jewellers around the world. After we have confirmed a sale, you will be paid an agree’d price for your time piece after we have a bank cleared payment.

COPYRIGHT AND INTELLECTUAL PROPERTY

  • Your access and use of the websites are governed by the present Terms of Use our terms and conditions. By accessing, browsing and using our websites, you acknowledge that you have read, understood and accepted these Terms of Use.
  • We reserve the right to update these Terms of Use from time to time for legal or regulatory reasons or to allow the proper operation of the Website.

RETURNS POLICY

  • Any purchase made in our office can be refunded or returned within 14 days of purchase in unused condition. If there is not a product you wish to exchange for, we can offer an exchange voucher for a future product exchange.
  • Purchases made online may only be exchanged or refunded within 14 days of purchase if they are in an unused condition. Goods purchased online will come with a tamper-proof returns sticker which allows for the Goods to be tried on and examined for any faults. Returns will not be accepted if this sticker has been damaged or removed.

CUSTOMS & LOCAL TAXES

  • All of our timepieces are sold on a pre-owned marginal scheme, therefore no tax or duties Is to be paid on the watches we sell.

INSURANCE

  • Here at One World Different Times, we believe that peace of mind is one of the biggest components in every transaction, this being said, after a successful payment has been made, we send and insure our parcel to the billing address off payment, first class signed and tracked using either Royal Mail or FedEx depending if it’s a national or international shipment.

COMPLAINTS

  • If unfortunately you do have a complaint with our service or a member of our staff, feel free to contact us using the Contact Form below, and we will work our hardest to get this sorted for yourself, to leave your future transactions with us easy and stress free.

DELIVERY

  • Worldwide Shipping.
  • OWDT may contact customers after purchase to discuss their delivery method.
  • OWDT use FedEX to ship all of our watches and they are insured under them during the shipping process. Once delivery has been made the security of the watch becomes the responsibility of the client.

Tel: +44 (0)20 3397 7709
OWDT Payment Methods

© 2020 One World Different Times
ONE WORLD DIFFERENT TIMES
2 Portman Street, London, United Kingdom W1H 6DU